diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2789560093
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number, then verify the OTP that is sent to you. This secure method eliminates the need for a password or email login. You can easily access the app using just your mobile number and OTP.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. Click on send OTP and wait for the verification code to arrive, allowing the specified time to pass. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the current app from your device, then download the latest version. This will allow you to log in and access the newly updated app without any issues. Once installed, you can start playing the updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for money earned from gaming, not from bonus collections. You can't withdraw the bonus amount you've collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that you have saved your Aadhaar card, UPI details, and all bank information in the app. This is in compliance with the Know Your Customer (KYC) requirements. Having all these details saved will facilitate a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours. This variation in processing times can impact the overall experience of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player. Any winnings earned using the bonus can be withdrawn by the player. This means the bonus and its associated winnings are not transferable to others.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If there's a delay, don't worry, the funds should be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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